Frequently Asked Questions
Everything you need to know about your Vantrue shopping experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Are your materials sustainably sourced?
Vantrue is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to reduce our environmental footprint.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can request a change or cancellation within 1 hour of purchase by contacting our support team.